Templates and Examples:  

Phase II: Support plan development

If you identify that the learner needs additional support you will need to:

  • Engage the learner in the process
  • Develop a support plan with the learner
  • Identify and mobilise a support team
  • Review the support plan with the learner




The following resources will help you develop a support plan:

Support Plan Example 1
Support Plan Example 2
Support Plan Example 3

Once you have developed a support plan it needs to be implemented and the learner’s progress tracked. This is Phase III of the Academic Support Process.

Engage the learner in the process

If you identify that a learner requires additional support and decide to develop a support plan with him or her, it is important to engage the learner in the process right from the start. Discuss your concerns with the learner and get his or her perspective on the issues.

Develop a support plan with the learner

Create a support plan for the learner using the Academic Support Process support plan template. You can access the template by clicking on the button on this page or by downloading it from the dropdown template menu at the top of the page. Guidelines for developing a support plan can be found lower down on this page.

Identify and mobilise a support team

Once you have created a draft support plan with the learner it is time to share it with the support team. In general, the support team will always include:

  • Preceptor
  • Director of Evaluation
  • Unit Postgraduate Director

In addition, the support team can include:

  • Department Postgraduate Director
  • International Medical Graduate (IMG) Coordinator
  • Community Director
  • Staff Physicians
  • Allied Health Professionals (e.g., nurse, social worker, psychologist, pharmacist)

As you develop the support plan you will start to identify the members of the support team who will be responsible for implementing each of the learning strategies.

Once you you have completed the first draft of a support plan for a resident, share it with the support team and invite their feedback. They might have perspectives about the learner that you do not. Incorporate their comments as appropriate. Once you have finalised the support plan review it with the learner.


Review the support plan with the learner

The final version of the support plan should be reviewed with the learner. Both you and the learner should sign the support plan to indicate agreement. You are now ready to move onto Phase III of the Academic Support Process.

Verbs to be avoided when writing objectives

  • be able to
  • shows interest in
  • has an appreciation for
  • knows
  • has an awareness of
  • has knowledge of
  • is capable of
  • learns
  • comprehends
  • memorizes
  • conscious of
  • understands
  • familiar with

Welcome to the Academic Support Process website

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